FAQ

1. How discreet is the shipping? Your privacy is our top priority. All packages are neutrally packed. Neither the box nor your bank statement will show "Adult Shop" or any explicit names.

2. How long does delivery take? For orders within Germany, delivery typically takes 2-4 business days. International shipping within the EU takes 5-10 business days.

3. How can I track my order? Once your package is shipped, you will receive an email with a tracking link from our logistics partner (DHL/Hermes).

4. What if a product is defective? Please contact our support team within 14 days at support@blisome.shop. We will provide an immediate solution or replacement.

5. Which payment methods do you accept? We accept PayPal, Credit Cards (Visa/Mastercard), Klarna (Pay Later), and Sofort Banking.